Privacy Policy
How we collect, use, and protect your information
Introduction
Teatime Collective ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
When you place an order or contact us, we may collect:
- Name and contact details (email, phone number)
- Collection preferences
- Order history and preferences
- Communication records
Website Usage Information
We may collect information about how you use our website, including:
- Pages visited and time spent
- Browser type and device information
- IP address and location data
Cookie Policy
We use cookies to enhance your browsing experience and improve our website functionality.
Cookie Preferences
Essential Cookies
Required for website functionality
Analytics Cookies
Help us understand website usage
Marketing Cookies
Used for targeted advertising
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders
- Improve our website and services
- Send you relevant updates and offers (with your consent)
- Comply with legal obligations
Data Protection
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and we only retain it for as long as necessary to fulfill the purposes outlined in this policy.
Your Rights
Under GDPR, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Objection: Object to processing of your data
- Withdrawal: Withdraw consent at any time
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@teatimecollective.co.uk
Phone: +44 07765 833 910
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Last Updated: 17 August 2025